Shipping policy
🚚 Shipping Policy
Our Commitment to a Smooth Delivery Experience
We aim to make every order feel seamless from checkout to delivery. To help you understand how your items are shipped, please review the details below.
Order Processing
Once your order is placed and payment is confirmed, our fulfillment team begins preparing your items. Processing typically takes 24–48 hours before your order is shipped.
Where We Ship From
To offer a wide selection of products and maintain reliable stock levels, we ship from both:
• U.S. fulfillment centers
• International fulfillment centers (depending on product availability)
Because of this, your order may arrive in multiple packages if items are sourced from different warehouses.
Shipping Methods & Delivery Times
Delivery times vary based on the product's fulfillment location:
• U.S. warehouse items: Estimated delivery in 2–5 business days
• International warehouse items: Estimated delivery in 5–10 business days
These time frames begin once your order has been processed. Please note that delivery may be affected by factors such as weather, customs processing, or carrier delays.
Shipping Costs
We believe in transparent and fair shipping rates:
• Orders under $50.00: Flat shipping fee of $5.99
• Orders $50.00and above: Free shipping
Shipping fees are calculated at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number. You can use this to monitor your shipment's progress. If you do not receive tracking information within 3 business days of placing your order, please contact us at support@migasage.com.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed beyond the estimated delivery window, please reach out to us at hello@migasage.com. We will work with the carrier to resolve the issue as quickly as possible.
International Shipping Notes
For orders shipped from international fulfillment centers, please be aware that:
• Customs clearance may add additional time to delivery
• Import duties or taxes may apply depending on your country's regulations
• These charges are the responsibility of the customer
Questions?
If you have any questions about your shipment, please don't hesitate to contact us at support@migasage.com. We're here to help!
— MiGa Sage Boutique Team